Enhancing Interpersonal Competency through Soft-Skills Training with Reference to FIRO-B

Abstract

The significance of interpersonal skills is fundamentally increasing as the productivity of the workplace is directly linked with the quality of relationship among the employees. Therefore, the researchers found the necessity of understanding the level of interpersonal competence of the young professionals so that they can go on par with the existing and experienced professionals. In order to gauge the interpersonal competence, the researchers adopted FIRO-B (Fundamental Interpersonal Relationship Orientation- Behaviour) which is considered as a significant tool in assessing the interpersonal skills of the professionals.

The study focused on assessing the interpersonal skill requirement of the young professionals. In this regard, the FIRO-B was administered on both young Probationary officers of XYZ bank and the teaching professionals of Krupanidhi College. Based on the respondent survey, the researchers tried to understand the required interpersonal skills for the budding professionals. In continuation, the paper also suggests the effective pedagogical tools to nourish the interpersonal excellence among the budding professionals.