A Study on Perception of Post Graduate Students towards Internet Banking


  •   U. Divya CIMS B school, Research Scholar Mysore university Bengaluru, Karnataka
  •   Noor Firdoos Jahan Marketing Department, RV Institute of Management, Bengaluru, Karnataka




Financial inclusion, Internet Banking, Customer Satisfaction, Perception


Technology plays a vital role in the financial inclusion of India. There are many hurdles for financial inclusion in our country and the mainly high cost of banking and bank ability, which is believed, can be overcome by leveraging on appropriate technology. A major technological breakthrough in banking sector is Internet banking. It has revolutionized the way banking services are offered to customers. Among other users of internet banking services student community is playing an increasing role. In this present scenario we felt it is relevant to understand the perception of students towards internet banking and a survey has been conducted among 57 post graduation students selected randomly. The data so collected was analysed and findings were reported. The major finding of our study is when it comes to gender or distance from hometown, there has not been a difference in the choice of respondents, when it comes to the choice of services over Internet banking.




How to Cite

Divya, U., & Firdoos Jahan, N. (2017). A Study on Perception of Post Graduate Students towards Internet Banking. Adarsh Journal of Management Research, 10(2), 38–45. https://doi.org/10.21095/ajmr/2017/v10/i2/141486


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