Balanced Score Card and its Relevance in Health Care

Abstract

The Balanced Score Card (BSC) as a strategic management tool has been successfully implemented in various government institutions, military units, corporate houses, educational institutions, health care sector, etc. This study discusses the use of BSC in health care sector The primary objective of this paper is to show how/it has been successfully implemented in major hospitals in developed countries like the US, Canada and the like, and how in the current global scenario, it becomes necessary for the Indian Hospitals to understand the framework and its characteristics, and use it as an effective strategic management tool.